About
Dynamic and highly organized Relationship and Administrative Professional with over 7 years of experience driving business growth, optimizing operations, and fostering client relations across financial, consulting, and non-profit sectors. Adept at coordinating complex administrative functions, streamlining workflows, and maintaining strict confidentiality in fast-paced environments. Proven ability to leverage strong communication, problem-solving, and multitasking skills to deliver excellence and professionalism, consistently contributing to organizational success and client satisfaction.
Work
Letshego Microfinance Bank Ltd.
|Relationship Officer
Lagos, Lagos, Nigeria
→
Summary
Spearheaded client acquisition and portfolio management, driving financial inclusion and ensuring robust loan quality for Micro and SME segments.
Highlights
Drove significant business growth and expanded financial inclusion by sourcing and managing a diverse portfolio of Micro and SME clients.
Ensured high loan portfolio quality and mitigated risk by conducting comprehensive credit appraisals, cash flow analyses, and rigorous risk assessments.
Enhanced client financial literacy and optimized portfolio performance through tailored financial advisory services and strategic portfolio management support.
Streamlined loan processing efficiency by supervising meticulous loan packaging, documentation, and credit verification for borrowers and guarantors.
Optimized operational efficiency and boosted client satisfaction by collaborating cross-functionally with internal teams to streamline loan approval workflows.
Institute of Business Advisers (NGO)
|Administrative Officer
Lagos, Lagos, Nigeria
→
Summary
Provided comprehensive secretariat and administrative support, optimizing operational efficiency and communication for a non-profit organization.
Highlights
Delivered full secretariat and administrative support, expertly managing executive diaries and accurately documenting meeting minutes to ensure seamless operations.
Ensured uninterrupted office operations by efficiently managing all correspondence, critical documents, and complex logistical requirements.
Facilitated effective internal and external communication by preparing detailed reports, managing key email groups, and coordinating communication among committees.
Optimized resource allocation and financial tracking by processing purchase orders, managing office supplies, and diligently following up on outstanding accounts.
Oasis Consulting Nigeria Ltd.
|Administrative Officer
Lagos, Lagos, Nigeria
→
Summary
Managed critical office administration, executive support, and operational logistics to foster a productive work environment for a consulting firm.
Highlights
Enhanced executive productivity by meticulously managing complex office filing systems, optimizing meeting schedules, and coordinating all travel arrangements.
Supported strategic decision-making by conducting thorough research, developing impactful presentations, and drafting comprehensive business reports.
Improved team efficiency and productivity by coordinating staff activities, effectively delegating administrative tasks, and supervising junior team members.
Maintained a highly productive work environment by overseeing the timely maintenance and repair of all office equipment, minimizing downtime and ensuring operational continuity.
Education
University of Ibadan
→
Bachelor of Arts (B.A.)
Philosophy
Languages
English
Yoruba
Certificates
Certificate in Business Communication and Office Etiquette
Issued By
Alison
Time Management for Administrative Professionals
Issued By
Coursera
Customer Relationship and Service Management
Issued By
Udemy
Skills
Confidentiality Management
Data Security, Privacy, Ethical Conduct.
Executive & Office Administration
Office Management, Administrative Support, Operational Efficiency.
Calendar & Diary Management
Scheduling, Time Management, Executive Support.
Client Relationship Management
Customer Service, Stakeholder Engagement, Client Retention.
Data Entry & Record Keeping
Data Management, Record Management, Accuracy.
Financial Documentation & Reporting
Financial Reporting, Documentation, Compliance.
Meeting Coordination & Minute Taking
Meeting Management, Documentation, Communication.
Research & Report Writing
Market Research, Business Analysis, Technical Writing.
Travel & Logistics Management
Logistics Coordination, Travel Planning, Event Management.
Microsoft Office Suite
Word, Excel, Outlook, PowerPoint.
Team Coordination & Multitasking
Team Leadership, Project Coordination, Task Prioritization.
Credit Appraisal & Risk Assessment
Financial Analysis, Risk Management, Loan Underwriting.
Financial Advisory
Client Consulting, Wealth Management, Investment Guidance.
Loan Portfolio Management
Portfolio Optimization, Debt Management, NPL Reduction.
Process Optimization
Workflow Automation, Efficiency Improvement, Business Process Reengineering.
Communication
Verbal Communication, Written Communication, Interpersonal Skills.
Problem-Solving
Critical Thinking, Decision Making, Issue Resolution.